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PERFORMANCE MANAGEMENT
The Systematic Process

This 1-day program will review the systematic process of Performance Management through case study and group interaction. Participants will complete this course with an understanding of the performance management process to include measuring activities vs. accomplishments, the importance of the Supervisory Probationary Period, writing a performance measure for "Leading People", and communicating the mid-term and final appraisal through participant Role Play. This course will discuss cascading of performance measures from top management to supervisors by identifying the five fundamental Executive Core Qualifications (ECQ): Leading People, Leading Change, Results Driven, Business Acumen, and Building Coalitions, as well as agency guidance on tailoring employee measures to specific occupations. This course will train managers and supervisors on how to identify specific job tasks that relate to critical elements, and how to measure accomplishments through objective performance standards. Participants will review the merit principles and their importance to sound performance management practice, understand the difference between performance and conduct, identify performance elements, and differentiate between levels and standards.

Recommended Audience: Managers, Supervisors, Team Leaders, Administrative Officers, HR Professionals, Legal Counsel, and EEO/ADR Practitioners.