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The Systematic Process

This 1-day program will review the systematic process of Performance Management through case study and group interaction. Participants will complete this course with an understanding of the performance management process to include measuring activities vs. accomplishments, the importance of the Supervisory Probationary Period, writing a performance measure for “Supervision”, and communicating the mid-term and final appraisal through participant Role Play. We will discuss the cascading of performance measures from top management to supervisors to staff by identifying the five fundamental Executive Core Qualifications (ECQ): Leading People, Leading Change, Results Driven, Business Acumen, and Building Coalitions/Communication. This seminar will train managers and supervisors on how to identify specific job tasks that relate to critical elements, and how to measure accomplishments through objective performance standards.  Participants will review the merit principles and their importance to sound performance management practice, understand the difference between performance and conduct, identify performance elements, and differentiate between levels and standards.  We will also provide guidelines for writing performance elements and standards that not only meet regulatory requirements, but also maximize the capability that performance plans have in focusing employee efforts on achieving organizational goals through ongoing, continuous feedback. 

A well-developed Performance Management program addresses individual and organizational performance necessary to properly create and sustain a healthy and effective results-oriented culture.  The methods presented here will assist managers and supervisors in the design and development of elements and standards that measure employee and work unit accomplishments that provide an overall benefit to the agency and the customers served.

Recommended Audience: Managers, Supervisors, Executives, Team Leaders, Administrative Officers, HR Professionals, Legal Counsel, and EEO/ADR Practitioners


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